Airlines & points
From a Bar Toast to a Loyalty Engine: How Regional Airports Can Turn Micro‑Moments into Mega Revenue
The Unexpected Spark Picture this: a weary traveler slumps onto a stool at a tiny regional airport bar, and the bartender, with a grin, raises a glass and says, “cheers.” Three weeks later, the same passenger books the identical route, and the airline reports a 27% lift in repeat passengers